It hasn’t been a great year for Malaysia Airlines. Duncan Bureau, the company’s senior vice president for global sales and distribution, chats with Penang Monthly on the airline’s fortunes and on what needs doing.As Malaysia Airlines (Mas) senior vice president for global sales and distribution Duncan Bureau gave his presentation at the inaugural Asia Pacific Tourism, Hospitality and Technology (Apthat) Conference in Kuching last November, the word “PROFIT” popped up on one of his slides. “Being in the airline business,...
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