Are Digital Disruptions Good or Bad? Well, That’s Up to You
By Tan Kai Yan
March 2019FEATURE
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Industry 4.0 has brought about major disruptions not only to major industries, but to brick-and-mortar restaurants and retailers as well. Startups such as Foodpanda, UberEats and DeliverEat, for example, have interrupted the F&B sectors as consumers increasingly choose convenience over dining out. Similarly, Zalora, Lazada, Taobao and many others have disrupted the retail industry by allowing customers to compare product and pricing more efficiently without going to any store.“Many are worried about the impact of digital disruption on their own...
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